1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, postal address.
- Booking Information: Details of artists you are interested in, event information, and booking history.
- Financial Information: Payment details and billing information when you make transactions with us.
- Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
2. How We Use Your Information
We process your personal data for the following purposes:
- To provide and manage bookings and related services.
- To communicate with you, respond to inquiries, and send updates about artists and events.
- To process payments and issue booking confirmations, invoices, and receipts.
- To improve our website, services, and overall customer experience.
- To send newsletters and promotional materials (only if you have opted in).
3. Sharing Your Information
We do not sell or trade your personal data. We may share your information in the following circumstances:
- Service Providers: With third-party vendors, consultants, and other service providers who need access to perform services on our behalf.
- Legal Compliance: Where required by law, regulation, or legal process, or to protect our rights and the rights of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request the deletion of your data (“right to be forgotten”).
- Restrict or object to the processing of your data.
- Receive your data in a structured, commonly used, and machine-readable format (data portability).
To exercise any of these rights, please contact us using the details below.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Effective Date.”
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
39 Artists
📧 office@39artists.com